JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 6105
  • Updated Date : 2022/05/30 09:00
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Where can I find Manual/Specification/Guideline of each service of JPX? (arrownet, Co-Location, arrowhead, ToSTNeT, FLEX, J-GATE, ITCH, Clearing, Test Env.)

Where can I find Manual/Specification/Guideline of each service of JPX? (arrownet, Co-Location, arrowhead, ToSTNeT, FLEX, J-GATE, ITCH, Clearing, Test Env.)
Category : 

Answer

Please see below for the configurations/specifications of each service.

- arrownet: For each SP (JPX, JASDEC and TFX), are there any documents (Guidelines/Specifications etc.) which describe technical requirements to use arrownet v2 service?
URL: https://faqsd.jpx.co.jp/faq/show/146?site_domain=en_application

- Co-Location: How can we find documents related Co-Location (Co-Location Service Guide, arrownet Guidelines for Co-Location Connection)?
URL: https://faqsd.jpx.co.jp/faq/show/4360?site_domain=en_application

- arrowhead: How do I get arrowhead Connection Specifications/manual?
URL: https://faqsd.jpx.co.jp/faq/show/3985?site_domain=en_application

- ToSTNeT: How do I get ToSTNeT Connection Specifications/manual?
URL: https://faqsd.jpx.co.jp/faq/show/6093?site_domain=en_application

- FLEX: How can we get FLEX Connection Specification? Will I be notified when Specifications are updated?
URL: https://faqsd.jpx.co.jp/faq/show/5690?site_domain=en_application

- J-GATE(API): [J-GATE3.0]Where can I find the latest J-GATE manual/specifications?
URL: https://faqsd.jpx.co.jp/faq/show/10674?site_domain=en_application

- ITCH: [J-GATE3.0]Where can I find the Connectivity Manual/Specifications for ITCH?
URL: https://faqsd.jpx.co.jp/faq/show/10673?site_domain=en_application

- Test(TSE): Please refer to above arrowhead/ToSTNeT/FLEX.

- Test(OSE): About the documents/specifications of Test Environment Use for J-GATE.
URL: https://faqsd.jpx.co.jp/faq/show/6101?site_domain=en_application

- Clearing: Where can we find Connection Specifications/manual of Clearing system? (JSCC)
URL: https://faqsd.jpx.co.jp/faq/show/6097?site_domain=en_application

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