JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 6108
  • Updated Date : 2020/02/03 09:00
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Do we need Connectivity Test to use each service in production of JPX? (arrownet, Co-Location, arrowhead, ToSTNeT, FLEX, J-GATE, ITCH, Clearing, Test Env.)

Do we need Connectivity Test to use each service in production of JPX? (arrownet, Co-Location, arrowhead, ToSTNeT, FLEX, J-GATE, ITCH, Clearing, Test Env.)
Category : 

Answer

Please see below for Connectivity Tests of each service.

- arrownet: Which communication test is required for the line to start using?
URL: https://faqsd.jpx.co.jp/faq/show/133?site_domain=en_application

- Co-Location: How can we conduct network reachability test to arrownet(JPX)?
URL: https://faqsd.jpx.co.jp/faq/show/3231?site_domain=en_application

- arrowhead/ToSTNeT: Are there any tests required for arrowhead/ToSTNeT Virtual Servers to be production operation?
URL: https://faqsd.jpx.co.jp/faq/show/7664?site_domain=en_application

- FLEX: For using FLEX in production environment, do users need to pass Business Communication Test?
URL: https://faqsd.jpx.co.jp/faq/show/196?site_domain=en_application

- J-GATE(API): [J-GATE]What is the address to confirm the connection to J-GATE and how to do it?
URL: https://faqsd.jpx.co.jp/faq/show/2823?site_domain=en_application

- ITCH: For using ITCH in production environment, do users need to pass Business Connectivity Test?
URL: https://faqsd.jpx.co.jp/faq/show/6095?site_domain=en_application

- Test(TSE)/Test(OSE): For using systems in TEST environment, do users need to pass Business Communication Test?
URL: https://faqsd.jpx.co.jp/faq/show/197?site_domain=en_application

- Clearing: To use Clearing/Clearing(OTC) systems, is Business Communication Test required?
URL: https://faqsd.jpx.co.jp/faq/show/178?site_domain=en_application

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