JPX Service Desk
Application FAQ / System Support FAQ
  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 6199
  • Updated Date : 2019/03/12 16:48
  • Modified on : 2019/06/25 10:31
  • Print

[J-GATE]When we delete/add user ID from/to PTLG in TradeGuard, such change will be effected on the following business day in TradeGuard (GUI). Is it same in TradeGuard (API)?

When we delete/add user ID from/to PTLG in TradeGuard, such change will be effected on the following business day in TradeGuard (GUI). 
Is it same in TradeGuard (API) ?
Category : 

Answer

Such change will be effected on the following business day in both TradeGuard (GUI) and (API).

May I have your opinion?

Please provide your feedback below. This is for feedback only. You will not receive a response.