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FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 6382
  • Updated Date : 2019/04/25 15:31
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How can I apply for indefinite monitoring deactivation via arrowface?

How can I apply for indefinite monitoring deactivation via arrowface?
Category : 

Answer

Please set the end date and time to "9999/12/31 23:59" which equals as indefinite period for monitoring deactivation.
For the detailed information please refer to "arrowface operation manual" on the arrowface portal top page on the right and refer to "7-1. Request Monitoring Deactivation Configuration".
 

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