JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 6500
  • Updated Date : 2021/07/19 09:00
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Are all files that can be downloaded by using CMF Web terminal also available on FTP site?

Are all files that can be downloaded by using CMF Web terminal also available on FTP site?
Category : 

Answer

Among the files that can be downloaded via CMF Web terminal, only the data which are frequently used by many participants are posted on FTP Site.

Therefore, please note that some files cannot be obtained via FTP Site.

For the details regarding files being distributed on FTP Site, please refer to the FTP Site connection specification document which is provided via Target-JSCC Site.

[How to search]
1. Go to Target-JSCC Site.
URL: https://portal.arrowfront.jp/target/x/jscpss/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.
* Target-JSCC site is available only in Japanese.

2. Click "書類をダウンロードする" tab at the top bar.

3. Click "Specifications etc." under the category "Listed Products".

4. Click "FTP_Site_Connection_Specification" under the category "Specifications etc.".