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In the arrowface portal, there are some arrownet line(s) that show status as “Monitoring on” desp...
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No : 6569
Updated Date : 2019/06/12 14:31
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In the arrowface portal, there are some arrownet line(s) that show status as “Monitoring on” despite that the monitoring should have been deactivated.
In the arrowface portal, there are some arrownet line(s) that show status as “Monitoring on” despite that the monitoring should have been deactivated.
Category :
Application & System Support
>
arrownet(Troubleshooting)
Answer
For the line(s) that has been registered monitoring deactivation via e-mail or by phone call (except via arrowface), the status would show up as “Monitoring on” even though they are correctly been monitoring deactivated.
Related FAQ
We were suddenly disconnected from arrownet.
Please kindly inform us the status of arrownet line.
What is the trading hours of ToSTNeT?
What procedures are required for Network Reachability Test with arrownet?
Please tell me about the terminal requirements for using Clearing System.
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