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Email: servicedesk@jpx.co.jp
  • No : 6569
  • Updated Date : 2019/06/12 14:31
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In the arrowface portal, there are some arrownet line(s) that show status as “Monitoring on” despite that the monitoring should have been deactivated.

In the arrowface portal, there are some arrownet line(s) that show status as “Monitoring on” despite that the monitoring should have been deactivated.
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Answer

For the line(s) that has been registered monitoring deactivation via e-mail or by phone call (except via arrowface), the status would show up as “Monitoring on” even though they are correctly been monitoring deactivated.

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