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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 7204
  • Updated Date : 2021/11/29 09:00
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How do I grant an authority to a user in Derivatives Clearing System (cCran)?

How do I grant an authority to a user in Derivatives Clearing System (cCran)?
Category : 

Answer

For how to grant an authority to a user in Derivatives Clearing System (cCran), please refer to "XIV. CHANGE IN SETTING FOR cCran USER AUTHORITY (page 106)" of the document "cCran Operation Guide related to Derivatives Clearing Service.pdf", which is listed on Target-JSCC Site.

[How to search]
1. Go to Target-JSCC Site.
URL: https://portal.arrowfront.jp/target/x/jscpss/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.
* Target-JSCC site is available only in Japanese.

2. Click "書類をダウンロードする" tab at the top bar.

3. Click "Operational Procedures etc." under the category "Listed Products".

4. Click "08_cCran Operation Guide related to Derivatives Clearing Service" under the category "Operational Procedures etc.".

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