JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 7330
  • Updated Date : 2019/08/16 10:03
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Please kindly inform us the status of arrownet line.

Please kindly inform us the status of arrownet line.
Category : 

Answer

We would like to confirm the connectivity status including its occurrence of transmission failure, please have the required information below filled in and inform us via the contact details below.
 
<Required information>
・arrownet Line ID
・Subjected time
 
<Contact details>
  JPX Service Desk (arrownet support)
 TEL:050-3819-1030
 e-mail:arrownet_support@jpx.co.jp

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