JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 7447
  • Updated Date : 2019/10/07 09:00
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How many times can I reconnect Virtual Servers to arrowhead after TCP Connection Release?

How many times can I reconnect Virtual Servers to arrowhead after TCP Connection Release?
Category : 

Answer

If more than 100 connection requests are issued within a day from the same connection source address (common IP address and port number), the Exchange Trading System may reject the requests.

For more information, see arrowhead System Interface Requirements.
Please refer to the following FAQ how to find System Specification for arrowhead.
URL: https://faqsd.jpx.co.jp/faq/show/3984?site_domain=en_application