JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 7458
  • Updated Date : 2019/10/07 09:00
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Is there a possibility that an issue has been halted trading in arrowhead and has not been halted trading in ToSTNeT?

Is there a possibility that an issue has been halted trading in arrowhead and has not been halted trading in ToSTNeT?
Category : 

Answer

Trading Halt causing corporate information may require the dissemination of information all the markets.
As a general rule, trading of the subject issue will be halted from both systems (arrowhead and ToSTNeT) in both on-and off-auction markets.

However, for the judgment of Trading Halt in the event of an unexpected event such as an erroneous order or a system failure, there may be an individual decision for Trading Halt depending on the situation.

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