JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 7461
  • Updated Date : 2019/10/07 09:00
  • Print

Does the information for the Trading Halt of ToSTNeT contain the information for the Trading Halt of arrowhead?

Does the information for the Trading Halt of ToSTNeT contain the information for the Trading Halt of arrowhead?
Category : 

Answer

No, Trading Halt is performed on a system-by-system basis.

In the case of Trading Halt of arrowhead, even if Trading Halt occurs during the trading between sessions or order acceptance hours, the Trading Halt information will be disseminated after the trading session hour starts, so it is not necessarily equal to the Trading Halt information of ToSTNeT.
Therefore, please receive Trading Halt information for each system.