JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
(*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 7495
  • Updated Date : 2019/12/23 09:00
  • Print

How do I request Trading Halt testing in the weekday test environments of arrowhead/ToSTNeT?

How do I request Trading Halt testing in the weekday test environments of arrowhead/ToSTNeT?
Category : 

Answer

Request for the test of Trading Halt in the weekday test environment, you need to request by e-mail to the JPX Service Desk arrowhead team at least 3 business days before the day of your desired test date.

[JPX Service Desk (arrowhead)]
E-mail: arrowhead@jpx.co.jp

[Required Details]
- Desired test date (weekday test day only)
- Starting and ending times for Trading Halt
- Type of Trading Halt (ex: Accepting Order Input or Not Accepting Order Input)

*If you wish to test the FLEX information of Trading Halt for ToSTNeT, it can only be tested in Test Environment A on Fridays.
*In principle, the selection of the Issues is made by TSE.

May I have your opinion?

Please provide your feedback below. This is for feedback only. You will not receive a response.