JPX Service Desk
Application FAQ / System Support FAQ
  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 7503
  • Updated Date : 2019/10/07 09:00
  • Print

How do I cancel an order in arrowhead?

Answer

You can cancel the order by specifying the "Order Acceptance Number" or the "Field For Internal Processing".
For more information, please refer to "System Interface Specifications for arrowhead - Data Format (Order/Notice) - 2.4. Cancel Order Message".

Please refer the following FAQ how to get "System Interface Specifications for arrowhead".
URL: https://faqsd.jpx.co.jp/faq/show/3985?site_domain=en_application

May I have your opinion?

Please provide your feedback below. This is for feedback only. You will not receive a response.