JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 7599
  • Updated Date : 2019/10/07 09:00
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If "arrowhead Virtual Server Checklist for Production Activation" has not been submitted/approved, is it able to be in the production operation (go live)?

If "arrowhead Virtual Server Checklist for Production Activation" has not been submitted/approved, is it able to be in the production operation (go live)?
Category : 

Answer

If you have not submitted "arrowhead Virtual Server Checklist for Production Activation", Application for arrowhead Virtual Server Production Operation will not be approved and the Virtual Servers will not be able to be in the production operation (go live).