JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 7660
  • Updated Date : 2019/10/07 09:00
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Can I set User-designated Hard-limits for arrowhead during the participants online time?

Can I set User-designated Hard-limits for arrowhead during the participants online time?
Category : 

Answer

You can set User-designated Hard-limits when the Virtual Servers which sets the Hard-limits setting and the Virtual Servers to which the Hard-limits setting is applied are available during the participant online time on the business day for the production environment.

In the Holiday/Production Environment, the setting operation can be performed if the above conditions are met. However, the set contents are valid only for the day. Please note that it will not be taken over the next business day for the production environment.

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