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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 7661
  • Updated Date : 2019/10/07 09:00
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Are there any documents (Specifications, Requirements, guidelines, etc.) that describe the precautions for the testing issues of arrowhead?

Are there any documents (Specifications, Requirements, guidelines, etc.) that describe the precautions for the testing issues of arrowhead?
Category : 

Answer

There are descriptions on "System Interface Requirements for arrowhead" - 4.5. Notes on Test Issues.

(Excerpt below)
The main purpose of Test Issues is provided as the failure recovery in Connectivity Test. Each Trading Participant can place approximately 1,000 orders per Test Issue per day although the test orders are placed by the other reasons.
If there is a large amount of orders on Test Issues, TSE may halt their tradings without prior notice to reduce system workload.
When the trading of Test Issues is halted, Warning Information (Trading Halt Info) Message is not sent to Virtual Servers.
(Test participants can recognize a trading halt in the Test Issues is happened when placing orders via Virtual Server (Order/Notice) and returned as an Order Acceptance Error Code (Reason Code = 1002: Trading Halt) or the Error Notice is able to be identified from On-demand Query Order Book Request via Virtual Server(Query)).

Please refer to the following FAQ for how to get "System Interface Requirements for arrowhead".
URL: https://faqsd.jpx.co.jp/faq/show/3984?site_domain=en_application