JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 8204
  • Updated Date : 2021/07/19 09:00
  • Print

Please tell me about the performance of ToSTNeT System (order response time).

Please tell me about the performance of ToSTNeT System (order response time).
Category : 

Answer

The performance of ToSTNeT System (order response time) is published on Target Site. Please refer to "FAQ about arrowhead and FLEX" of "FAQ about arrowhead upgrade".
Please see the following processes for arrowhead FAQ.

[How to search]
1. Go to Target JPX Site.
URL: https://portal.arrowfront.jp/target/x/tsebps/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.

2. Click "Search document" tab at the top bar.

3. Select "Information from JPX".

4. Please set searching conditions as below and click "Search".
Date/time announced: Any date you can write
Keyword: Please write "FAQ" after putting a tick "Title search"

- FAQ about arrowhead upgrade
- FAQ about arrowhead and FLEX