JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 8705
  • Updated Date : 2020/06/01 09:00
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Regarding the Contact Information for the Weekend Test (User Connection Test) of arrowhead, ToSTNeT, and FLEX

Regarding the Contact Information for the Weekend Test (User Connection Test) of arrowhead, ToSTNeT, and FLEX
Category : 

Answer

There is no change regarding Contact Information on Weekday or Weekend.

JPX Service Desk (arrowhead/ToSTNeT)
TEL: +81-50-3822-8882
E-mail: arrowhead@jpx.co.jp

The way to find JPX Service Desk (SD) Contact is as below.

1. Please access the following URL.
URL: https://faqsd.jpx.co.jp/?site_domain=en_application
2. Click any button in [FAQ].
3. You will find contacts on the left side of the screen.

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