JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 8705
  • Updated Date : 2020/06/01 09:00
  • Print

Regarding the Contact Information for the Weekend Test (User Connection Test) of arrowhead, ToSTNeT, and FLEX

Regarding the Contact Information for the Weekend Test (User Connection Test) of arrowhead, ToSTNeT, and FLEX
Category : 

Answer

There is no change regarding Contact Information on Weekday or Weekend.

JPX Service Desk (arrowhead/ToSTNeT)
TEL: +81-50-3822-8882
E-mail: arrowhead@jpx.co.jp

The way to find JPX Service Desk (SD) Contact is as below.

1. Please access the following URL.
URL: https://faqsd.jpx.co.jp/?site_domain=en_application
2. Click any button in [FAQ].
3. You will find contacts on the left side of the screen.

May I have your opinion?

Please provide your feedback below. This is for feedback only. You will not receive a response.