JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 8874
  • Updated Date : 2020/06/15 09:00
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How to apply for the arrownet cloud user connection

How to apply for the arrownet cloud user connection
Category : 

Answer

After signing in to the arrowface, please press the button of "Application Form List" of "Application" and submit "Quote Request for New arrownet Line (Physical/Logical)" by selecting as below, and also filling in other necessary information.

Access Point: AP3
Carrier: AWS(JPX Test)