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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 887
  • Updated Date : 2021/09/26 09:00
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[Screen Help] New Registration of arrowhead Virtual Server

[Screen Help] New Registration of arrowhead Virtual Server
Category : 

Answer

 
1: Application Type
Select the application type.
When the line holder and the virtual server holder is different, select "Service Sharing".
 
2: Participant Code
Enter the participant code (5-digit number) of the user of the virtual servers.
When "In-house" for Application Type is selected, the participant code will be automatically appeared.
When "Service Sharing" is selected, enter the participant code.
 
 
3: TSE: Order-Notice A (200)
4: TSE: Order-Notice B (60)
5: TSE: Order-Notice C (5)
6: TSE: Query
7: TSE: Drop-Copy
8: NSE: Order-Notice A (200)
9: NSE: Order-Notice B (60)
10: NSE: Order-Notice C (5)
11: NSE: Query
12: FSE: Order-Notice A (200)
13: FSE: Order-Notice B (60)
14: FSE: Order-Notice C (5)
15: FSE: Query
16: SSE: Order-Notice A (200)
17: SSE: Order-Notice B (60)
18: SSE: Order-Notice C (5)
19: SSE: Query
Enter the request number of the virtual servers.
 
20: Done
Fix the entered data.
Click [Done] button and enter the virtual server information in the virtual server configuration vote screen.