JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 888
  • Updated Date : 2015/04/30 18:00
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[Screen Help] Request for Network Reachability Test

[Screen Help] Request for Network Reachability Test
Category : 

Answer

 
1: Company Name
Enter the official full name of the company of the person in charge on the day.
e.g.) ABC Securities Ltd.
 
2: Name
Enter the name of the person in charge on the day.
Space is needed between the first name and the second name.
e.g.) Taro Tosho
 
3: Name Furigana
Enter the Furigana of the name of the person in charge on the day.
Space is needed between the first name and the second name.
Not required for non-Japanese names.
 
4: Phone
Enter the phone number of the person in charge on the day.
Only numbers and '-' are allowed.
e.g.) 000-1234-5678
 
5: E-mail
Enter the name of the person in charge on the day.
 
6: Note
Enter any notes to JPX about the contact on the day, as needed.

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