JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 889
  • Updated Date : 2016/09/16 09:00
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[Screen Help] JPX Co-Location Power Supply

[Screen Help] JPX Co-Location Power Supply
Category : 

Answer

 
1: Contract Status
Select the contract status as the search condition.
Valid contract is a contract that the application is approved and the start date has passed.
Up-coming contract is a contract that the application is approved and the start date has not come yet.
Expired contract is a contract that the cancel date has passed.
 
2: Total Contract Demand
The total contract demand of electric power of all contracted racks.
 
3: Total Electricity Threshold
The total electricity threshold of all contracted racks.
 
 
4: Electricity Threshold
Enter when changing the value of the electricity threshold of the rack.
The total electricity threshold of your all contracted racks must not exceed the total contract demand.
 
5: Change Date
When changing the electricity threshold, select the effective date of the change from the calendar.
You can also enter the date directly in yyyy/mm/dd format.
*Add or change of power supply and contracted power usage, delivery date of the change of the electricity threshold is 2 weeks.
 
6: Application Type
Select the type of the application.
 
7: Change Date
Click Calendar button, and select the desired start/cancel date.
You can also enter the date directly in yyyy/mm/dd format.
For cancellation, enter the day following the date of last use.
e.g.) If the last day of use is 2015/10/31,
   enter the desired date "2015/11/1".