JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 890
  • Updated Date : 2016/09/16 09:00
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[Screen Help] Application for New Patch Panel

[Screen Help] Application for New Patch Panel
Category : 

Answer

 
1: Contract Status
Select the contract status as the search condition.
Valid contract is a contract that the application is approved and the start date has passed.
Up-coming contract is a contract that the application is approved and the start date has not come yet.
Expired contract is a contract that the cancel date has passed.
 
2: Application Type
Select the type of the application.
 
3: Desired Start Date
Click Calendar button, and select the desired start/change/cancel date.
You can also enter the date directly in yyyy/mm/dd format.
For cancellation, enter the day following the date of last use.
e.g.) If the last day of use is 2015/10/31,
   enter the desired date "2015/11/1".
*Add or cancel of the delivery date of the patch panel is 2 weeks.
 
4: Type
Select the type of connecting port.
Fiber-optic: The port dedicated for fiber-optic cable
UTP: The port dedicated for UTP cable
 
5: Assigned Port No. Range
When adding or moving a patch panel, select the range of the port.
Only vacant blocks are available.
 
6: Status
Please see Status Guidance.