[Screen Help] JPX Co-Location Application for Int

Application & System Support > arrowface Screen Help > [Screen Help] JPX Co-Location Application for Inter-User Connection

Application & System Support

Application Procedure contact

Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp

arrownet support contact

Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp

arrowhead/ToSTNeT contact

Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp

J-GATE contact

Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp

Clearing contact

Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp

Category :

1: Source Point

The information entered by the company of the source point of the connection when the patch panel(Inter-User Connection) was applied.

The rack ID and the port number are invisible for the users of the counterpart company.

2: Counter Point

The information of the counterpart point.

When applying, the counterpart company select the rack ID and the port number.