JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 903
  • Updated Date : 2024/03/24 09:00
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[Screen Help] Configuration Sheet for Clearing System

[Screen Help] Configuration Sheet for Clearing System
Category : 

Answer

 
1. Export CSV
Click to export the information such as IP address CSV format about terminal/server/NW printer to be used in the clearing system.
 
2. IP addresses
IP address of Terminal/server/NW printer that connected to each clearing system.
 
3. Number of terminals in use
Number of Terminal/server/NW printer that in use at each clearing system.
*For SSO (Range), it is the number of range in use.
 
 
4. Standard Software Config
5. Details of Clearing System Transmission
Setting information such as a transmission procedure required to make a connection with clearing system.
 
 
6. Change/Removal Application details
It will appear when you tick the box on the left side of "IP Addresses".
Enter the desired details in "After".
 
7. Desired Change Date
Click Calendar button, and select the desired date for the change or removal of terminal/server/NW printer.
Please enter Start date of use of the change for clearing system configuration or Last date of use in the case of removal application.
You can also enter the date directly in yyyy/mm/dd format.
e.g.) If the start day of use is 2024/5/13, enter the desired date "2024/05/13".
If the last day of use is 2024/10/31, enter the desired date "2024/10/31".
 
8. Create the Change/Removal Application Form
Click to create an application to change or remove terminal/server in use at each clearing system.
Tick the target IP address of terminal/server and click the "Create the Change/Removal application form" button after confirming the desired Change date.