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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 904
  • Updated Date : 2023/03/19 09:00
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[Screen Help] Configuration Sheet for ToSTNeT Virtual Server

[Screen Help] Configuration Sheet for ToSTNeT Virtual Server
Category : 

Answer

 
1. Edit
Click to edit the information of the virtual servers.
 
2. Import ToSTNeT VS Config CSV
Click to register the config information by importing the CSV file.
Up to 2000 items can be registered at a time.
*Please refer to the arrowface operation manual for the CSV format.
 
3. Export CSV
Click to export the ToSTNeT config information in CSV format.
 
4. System Category
Select from "In-House Development", "ISV Development" or "ASPs".
 
5. Name of System
Enter the system in use. (e.g. XX trading system, XX trade system, auction, trade Ita, etc.)
 
6. System Vendor
When using a system vendor, enter the company name. If in-house development, please enter "In-House Development".
 
 
7. Communication Management Program
Enter the program name of the protocol for transmission.
 
8. Address of Installation site of Virtual Server
Enter the address, building name and floor of the installation site of the virtual servers.
 
9. Line ID or Line Application ID of Current Line
Select the line ID which the virtual server connects to.
* If the selected line is redundant, the pair line ID will be shown in the field "Given arrownet Line ID + SP Line ID of Standby Line".
 
 
10. TSE Side IP Address
Optional. If you wish to allocate, select the port number.
Note: TSE NW Address will be automatically fiiled in when you select IP Address.
 
11. TSE Side Port No.
Optional. If you wish to allocate, select the port number.
 
 
12. Virtual Server IP Address
Optional. If you wish to allocate, enter the each octet of the address complying with the System Interface Requirements.
 
13. Apply IP
The address allocated to participant and address assigned to Virtual Server operation will be automatically filled in, based on the inputted Virtual Server IP address.
 
14. Virtual Server Port No.
Optional. If you wish to allocate, enter the number from the range of 10000 to 65535 complying with the System Interface Requirements.
 
15. Cabinet No.
Enter up to 15 alphanumeric characters as the cabinet number.
Use the characters to identify the server machine that the arrowhead virtual server is installed.
It does not have to be the same as the host name.
(You may assign just consecutive numbers such as 01, 02, 03...)
The cabinet number and the branch number will be used to assign the IP address of the virtual server machine.
When assigning IP address and port number to virtual server machine, the combination of the cabinet number and the branch number described in the application form will be considered and assigned, but cabinet number and the branch number specified in the past application form are not considered.
 
16. Branch No.
Enter a number as the branch number.
This number is used to identify the combination of the arrowhead virtual server and the IP address within the cabinet.
This item is arbitrary but needs to start from "1".
The cabinet number and the branch number will be used to assign the IP address of the virtual server machine.
When assigning IP address and port number to virtual server machine, the combination of the cabinet number and the branch number described in the application form will be considered and assigned, but cabinet number and the branch number specified in the past application form are not considered.
 
 
17. Desired Date
Click Calendar button, and select the desired date want to start/change.
You can also enter the date directly in yyyy/mm/dd format.
*Desired Date must be specified on a TSE business day at least after 4 business days from your application submission date (submission date itself is not included). (If TSE cannot approve the application by 4 business days before the desired start date of the system, TSE may not be able to meet on your desired schedule).
TSE usually implements system reflection work on Fridays for Production systems. It may take more than 4 business days from your application submission to our reflection work depending on the timing of your application, in cases where there are holidays and/or other reasons. (Your desired configuration details will be reflected to the system on the next day of the TSE reflection work).
*When applying for Test systems, please specify Friday at least after 4 business days from your application submission date (submission date itself is not included).
JPX Service Desk usually implements system reflection work on Thursdays for Test systems. It may take more than 4 business days from your application submission to our reflection work depending on the timing of your application, in cases where there are holidays and/or other reasons. (Your desired configuration details will be reflected to the system on the next day of the JPX Service Desk reflection work).
*Only one desired date can be requested in the same application per one-time submission.
 
18. LLT Category
Select the category of Low Latency Trading for each virtual server.
 
19. LLT Code
When LLT Category is "Only" or "Share", enter the 5 digits registration numbers (halfwidth) of Persons conducting Low Latency Trading. If there are multiple users, enter the Main user's registration number.
 
20. LLT Code 2 - LLT Code 10
When LLT Category is "Share", enter the 5 digits registration numbers (halfwidth) of Persons conducting Low Latency Trading.
 
21. Save
Click to save the entered data.