JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 908
  • Updated Date : 2019/03/24 09:00
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[Screen Help] Patch Panel List

[Screen Help] Patch Panel List
Category : 

Answer

 
1: Rack ID
Set the rack ID when you want to display the information of different racks or compare the values vertically.
Select the rack IDs from the dropdown list. Up to 3 racks can be displayed at a time.
 
2: Port No.
Specify the port information to display.
All Ports: Select to display all the port information of the rack
Free Ports: This option is useful to check the free ports then make a circuit configuration.
Specified Ports: Enter a port number. Only one port can be entered.
 
3: Contract Status
Select the contract status as the search condition.
Valid contract is a contract that the application is approved and the start date has passed.
Up-coming contract is a contract that the application is approved and the start date has not come yet.
Expired contract is a contract that the cancel date has passed.
 
 
4: Status
Please see Status Guidance.
 
5: Unmonitor Pattern
The unmonitor pattern selected in the monitoring deactivation request of the line.
When the mouse pointer is placed on the displayed pattern, the explanation of the pattern will be shown.
 
6: monitoring deactivation history
Monitoring Deactivaion History for the past 6 months.
Click the link in application ID field to withdraw Monitoring Deactivation.
 
7: Start Date
The start date of use of the port.
 
 
8: Connection Type
The connection type used with the port.
 
9: Line ID (arrownet or Co-Lo OB)
The line ID of the line connected to the port.
arrownet Line ID for an arrownet line or Co-Location External Connection Line ID for a Co-Location external connection line is displayed.
 
10: Bandwidth
The bandwidth of the line connected to the port.
 
11: JPX Co-Lo(all) Media Type
The type of media connected to JPX Co-Location side.
 
12: Desired Start/Change/Chancel Date
The corresponding desired date of a line using for process of application on the port.
If the application is to cancel, the day following the date of last use is displayed.
 
13: Internal Connection Line
If the connected line is an internal connection line, the line composition and pair ID are displayed.
 
14: Latency Measuring Line
If the connected line is an internal connection line, the line composition, pair ID and FLEX stream are displayed.
 
 
15: Access Point
The access point of the line connected to the port.
 
16: Carrier
The carrier of the line connected to the port.
 
17: Inter-User Connection Counterpart Company
If the connected line is an inter-user connection line, the information of the counterpart company is displayed.
 
18: Inter-User Connection Cost Sharing Ratics of Initial Cost and Usage Fee
If the connected line is an inter-user connection line, Cost Sharing Ratios is displayed.
 
19: Inter-Rack Connection Counterpart Rack ID / Port No.
If the connected line is an inter-rack connection line, the rack ID and the port number of the destination are displayed.
 
 
20: Status
Please see Status Guidance.
 
21: Request Monitoring Deactivation
Click to make request of monitoring deactivation of line.
Tick the target line from line list, and click "Request Monitoring Deactivation" button.
 
22: Request NW Reachability Test
Click to make request of NW reachability test.
Tick the target line from line list, and click "Request NW Reachability Test" button.(Multiple selection possible)
In the case of a redundant line, it is possible to request to check only one from among the redundant line, counterpart line also can make communication request together.
 
23: Desired Cancellation Date
Click Calendar button, and select the desired cancellation date. You can also enter the date directly in yyyy/mm/dd format.
For cancellation, enter the day following the date of last use.
e.g.) If the last day of use is 2015/10/31,
        enter the desired date "2015/11/1".
 
24: Create the Cancel application form
Click to make quote for cancel the line in use, or create the cancel application form.
Tick the target line from line list, and click "Create the Cancel application form" button after confirming the desired cancel date.
 
25: Latency Measurement Std. Config
Click to check the application and config about latency measurement(standard).
Tick the target line from line list and click button, to display "Configuration sheet for Latency Measuring Environment Service" screen of the record.
 
 
*Each delivery time is as follows.

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