[Screen Help] Request for Change of User ID author

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Application & System Support

Application Procedure contact

Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp

arrownet support contact

Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp

arrowhead/ToSTNeT contact

Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp

J-GATE contact

Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp

Clearing contact

Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp

Category :

1: User ID

Enter the login ID of user which object for change the privilege.

2: Name

Enter the registration user name which object for change the privilege.

3: Application Privilege

Select the application privilege of after changed.

Creation: Create applications and requests. Not able to submit except for some requests.

Submission: Submit applications and requests created by the creator. Including Creation privilege.

Reference Only: Only refer to the content of applications. Not able to create nor submit.