JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 916
  • Updated Date : 2017/03/26 12:00
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[Screen Help] Line List for Network Reachability Test

[Screen Help] Line List for Network Reachability Test
Category : 

Answer

 
1: Scheduled NW Test Date - Test Time
The scheduled date of the network reachability test.
The scheduled date of NW Test for SP lines other than JPX will not be displayed because it is always 17:00-21:00.
 
2: from Line ID to Prod/Test
The information of the line to be tested.
 
 
3: Install Date
The completion date of the TSE work for the line. If not yet completed, the planned work date is displayed.
 
4: Line Open Date
The completion date of the carrier work for the line installation.
 
5: Phone 1, Contact Person
The contact information of the person in charge.
 
6: Application Type
The application type of the line to be tested.

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