JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 9196
  • Updated Date : 2020/08/03 09:00
  • Print

What is the lead time for Express Service for arrownet v2 Intra-building - Cross Connection?

What is the lead time for Express Service for arrownet v2 Intra-building - Cross Connection?
Category : 

Answer

The normal lead time will be about 0.5 months (10 business days in the shortest case) after the application is approved. Normally, the environment setting date is set to the first and third Saturdays of any given month. Express Service, however, allows users to set any Saturdays as the environment setting date.

We will adjust the schedule for environment setting date so please contact JPX Service Desk (application procedure) before you apply for the service.

Related FAQ

To Top of Page