JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
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Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
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Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
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(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
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Email: servicedesk@jpx.co.jp
  • No : 966
  • Updated Date : 2019/06/17 09:00
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Is the 3-line redundant configuration supported by JASDEC, TFX and TOCOM?

Answer

No, it is not supported.
Please refer to "arrownet version2.0 Guideline for Network Connection" for configuration method.

The guidelines are available on System Documents Site.

[Common]
URL:https://faqsd.jpx.co.jp/faq/show/2086?site_domain=en_system_documents

[JPX]
URL:https://faqsd.jpx.co.jp/faq/show/2084?site_domain=en_system_documents

[JASDEC] *Japanese version only
URL:https://faqsd.jpx.co.jp/faq/show/2057?site_domain=jp_system_documents

[TFX]
URL:https://faqsd.jpx.co.jp/faq/show/2083?site_domain=en_system_documents

[TOCOM] *Japanese version only
URL:https://faqsd.jpx.co.jp/faq/show/2054?site_domain=jp_system_documents

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