JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 970
  • Updated Date : 2019/10/15 09:00
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Is the redundant configuration between AP1 and AP3 supported? Please tell us about each SP (JPX, JASDEC, TFX, and TOCOM).

Is the redundant configuration between AP1 and AP3 supported? Please tell us about each SP (JPX, JASDEC, TFX, and TOCOM).
Category : 

Answer

Please contact us for more info about the recommended configuration.

For more technical information (e.g. selectable AP), please refer to "arrownet version2.0 Guideline for Network Connection" for each Service Provider.

Guidelines are available on System Documents Site.

[Common]
URL: https://faqsd.jpx.co.jp/faq/show/2086?site_domain=en_system_documents

[JPX]
URL: https://faqsd.jpx.co.jp/faq/show/2084?site_domain=en_system_documents

[JASDEC] *Japanese version only
URL: https://faqsd.jpx.co.jp/faq/show/2057?site_domain=jp_system_documents

[TFX]
URL: https://faqsd.jpx.co.jp/faq/show/4417?site_domain=en_system_documents

[TOCOM]
URL: https://faqsd.jpx.co.jp/faq/show/3625?site_domain=en_system_documents

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