To investigate the order execution status, please send the information below to JPX Service Desk (J-GATE) at j-gate3@jpx.co.jp.

 

-Type of order (new/correction/cancellation):
-Order time and date (YYYY/MM/DD JST):
-UserID:
-Environment (production/test):
-Order ID (16 digits):
-Series:
-Price:
-Quantity:
-Buy/sell: