- Application & System Support > J-GATE3.0
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
Sign In
Info&News
Keyword Search
Frequently Referenced FAQ
FAQ within [ J-GATE3.0 ]
-
[J-GATE3.0]How to obtain J-GATE manual/specifications.
"J-GATE3.0_Connectivity_Manual_Commonalities_part" and "J-GATE3.0_Connectivity_Manual_Business_Message_part" from the System Documents Site. [System... Show Details
- No：10674
- Updated Date：2021/03/17 14:12
- Modified on：2023/01/17 09:15
-
[J-GATE3.0]How to retrieve the Connectivity Manual/Specifications for ITCH?
The ITCH Connectivity Manual can be downloaded from System Documents Site as below. [System Documents Site] URL: https://faqsd.jpx.co.jp/?site_doma... Show Details
- No：10673
- Updated Date：2021/03/17 14:12
- Modified on：2023/01/17 09:14
-
[J-GATE3.0] What is the [Application for Participation in Derivatives Holiday Trading]?
[Application for Participation in Derivatives Holiday Trading] is applicable to the non-Holiday Trading participant (a participant is usually set as non-Holi... Show Details
- No：13838
- Updated Date：2022/06/24 10:23
- Modified on：2023/03/03 17:09
-
[J-GATE3.0] What is the connection method with J-GATE (Derivatives trading system)?
・Trading related connectivity method There are 2 connectivity methods for Trading Participants to connect to J-GATE in order to perform trading, one is by u... Show Details
- No：17114
- Updated Date：2023/12/26 15:28
-
[J-GATE3.0] What are trade halt and trade halt (suspend)?
Trade halt is a restriction which restricts the order acceptance for specific series or underlying based on the exchange's judgment of necessity. However, t... Show Details
- No：17246
- Updated Date：2024/02/20 08:14
-
[J-GATE3.0] What is API for J-GATE?
API for J-GATE defines as a tool between users and J-GATE, which is [Open Application Programming Interface] provided by Nasdaq Technology AB. For more deta... Show Details
- No：10809
- Updated Date：2021/03/24 09:13
- Modified on：2023/01/17 13:54
-
[J-GATE3.0] Is FIX protocol supported in J-GATE?
J-GATE does not support FIX protocol. Show Details
- No：10807
- Updated Date：2021/03/24 09:13
- Modified on：2023/01/17 13:52
-
[J-GATE3.0]Where can I find the OUCH Connectivity Manual?
"OUCH Connectivity Manual" can be downloaded from the System Documents Site. [System Documents Site] URL: https://faqsd.jpx.co.jp/?site_domain=... Show Details
- No：10593
- Updated Date：2021/04/07 15:39
- Modified on：2023/01/17 09:20
-
[J-GATE3.0] Regarding OUCH Login ID, what is the password used to login for the first time?
If you are not sure of the password, please feel free to contact JPX Service Desk (J-GATE) at j-gate3@jpx.co.jp. Show Details
- No：15379
- Updated Date：2023/01/23 15:56
-
[J-GATE3.0]There are failure tests (TAP failure, ME failure, etc.) scheduled in the production en...
Since the test environment is structured as single node, failure tests cannot be performed. Please participate in failure tests in the production environmen... Show Details
- No：15383
- Updated Date：2023/01/23 15:56
1-10 of Total 300