• No : 10114
  • Updated Date : 2021/02/01 09:00
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How can I reset the password for ETF Creation/Redemption Platform?

How can I reset the password for ETF Creation/Redemption Platform?
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Answer

When the password reset or account unlock is necessary, please send an e-mail to JPX Service Desk -Clearing <servicedesk@jpx.co.jp> with all the below information.

- Target user name
- Target user ID
- System name (ETF Creation/Redemption Platform)
- The details of a request (Password reset or account unlock)
- Target Environment (Production Environment or Test Environment)
- Contact information of the person in charge