Please tell us about the weekday test schedule for Clearing Systems.
Regarding the weekday test schedule for Clearing Systems, please refer to the attached files. In principle, the weekday test schedule for Clearing Syste... Show Details
How can I unlock an account (User ID) in SSO/Portal (Clearing System)?
In case you need to unlock a Group Admin account (User ID), please send an email to the JPX Service Desk - Clearing <servicedesk_clearing@jpx.co.jp> wi... Show Details
How do I grant an authority to a user in Derivatives Clearing System (cCran)?
For how to grant an authority to a user in Derivatives Clearing System (cCran), please refer to "XIV. CHANGE IN SETTING FOR cCran USER AUTHORITY (page 106)" ... Show Details
How do I confirm the login password for Target JSCC site?
If the group administrators of your company are present, please ask them to reset the password.If you do not know the group administrators, please send an em... Show Details
How can I reset the password for SSO (Clearing)?
The procedure for resetting the password of the subordinate users by the group administrator ID and member ID for the OTC clearing/collateral management syst... Show Details
Unable to login or conect to Clearing system (SSO, WebPortal, cCran, Derivatives Clearing System ...
Please confirm the contents below for each individual system.<SSO>・The login screen of SSO will not display -Are you connecting from the arrownet lin... Show Details
Is this normal behavior if the user ID of Derivatives Clearing System (cCran) is displayed on the...
When you delete the user ID on SSO, the ID will be deleted from cCran, too.However, the user ID will be displayed on [User Management].If [State] is [SSO_DEL... Show Details
Is Windows 10 Enterprise version available on the Clearing system?
We cannot guarantee the operation on Windows 10 Enterprise version in the Clearing system. Please prepare Windows 10 professional 64bit as described in the m... Show Details
Is SFTP communication possible on the FTP site of the Clearing system?
SFTP is not supported on FTP site of the Clearing system.Please use FTP SSL3.0 / TLS1.0 / TLS1.2 connection. Show Details
How can I reset the password for ETF Creation/Redemption Platform (ETFPF) of the clearing systems?
When the password reset or account unlock is necessary, please send an e-mail to JPX Service Desk -Clearing <servicedesk_clearing@jpx.co.jp> with all t... Show Details
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