How can I reset the password for ETF Creation/Rede

Application & System Support > Clearing > How can I reset the password for ETF Creation/Redemption Platform (ETFPF) of the clearing systems?

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No : 10114
Updated Date : 2022/08/01 09:00
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How can I reset the password for ETF Creation/Redemption Platform (ETFPF) of the clearing systems?

Category :

Application & System Support > Clearing

Answer

When the password reset or account unlock is necessary, please send an e-mail to JPX Service Desk -Clearing <servicedesk_clearing@jpx.co.jp> with all the below information.

- Target user name
- Target user ID
- System name (ETF Creation/Redemption Platform)
- The details of a request (Password reset or account unlock)
- Target Environment (Production Environment or Test Environment)
- Contact information of the person in charge