If the application for TradeGuard does not start, please troubleshoot by referring to the documents below.
-[Launching the Application - Troubleshoot - Launching the Client Application] on [TradeGuard_User's_Guide]
-[3.2.2 Troubleshoot-Launching the Client Application] on [TradeGuard_User's_Guide_Supplement]

 

If the issue is not resolved, please contact JPX Service Desk (J-GATE) at j-gate3@jpx.co.jp.