- Application & System Support > J-GATE3.0 > TradeGuard
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
Log In
Info&News
- 2025/12/12 09:00 Server Maintenance
- 2025/12/04 16:00 Notice Regarding Change of Login Method for the System Documents Site
Keyword Search
Frequently Referenced FAQ
FAQ within [ TradeGuard ]
-
[J-GATE3.0] Can the user set the max size by themselves?
By using TradeGuard, participants are able to set the risk parameters of orders and executions. Show Details
- No：10695
- Updated Date：2021/03/17 14:28
- Modified on：2023/01/17 13:01
-
[J-GATE3.0]Who will get the information of BO5 (Order reception and result notice) if the user im...
BO5 (Order reception and result notice) regarding the canceled order will be disseminated to a sponsoring sub-participant and the sub-participant whose order... Show Details
- No：15391
- Updated Date：2023/01/23 15:57
-
[J-GATE3.0] What is the cause of the error code “-850012” on TradeGuard?
The relevant error is returned when the series which was ordered is not registered to PTLG (Pre-Trade Limit Groups). Please check the setting of PTLG. Show Details
- No：10635
- Updated Date：2021/03/11 17:05
- Modified on：2023/01/17 12:22
-
[J-GATE3.0]How many login IDs can we have for TradeGuard?
Please be informed that generally the maximum number of login IDs for a TradeGuard user is 20. Show Details
- No：10552
- Updated Date：2021/03/11 16:59
- Modified on：2023/01/17 07:21
-
[J-GATE3.0] Is there functional difference between TradeGuard (GUI) and TradeGuard (API)?
TradeGuard (API) does not support the functions below: 1. Current Consumption Tab 2. Order Rate Limit setting (For Order Rate Limit, only TradeGuard... Show Details
- No：10520
- Updated Date：2021/03/31 12:41
- Modified on：2023/01/18 16:33
-
[J-GATE3.0] How to change the password for TradeGuard.
For TradeGuard (API), users are able to change the password the same way as other trading IDs. On the other hand, TradeGuard (GUI) provides function... Show Details
- No：10553
- Updated Date：2021/03/11 16:58
- Modified on：2023/01/17 07:22
-
[J-GATE3.0] Would an error occur if a login ID for a TradeGuard user is set under PTLG (Pre-Trade...
In case where a login ID of TradeGuard user is set under PTLG (Pre-Trade Limits Group), when the user logs into TradeGuard using the relevant login ID, Trade... Show Details
- No：10791
- Updated Date：2021/03/24 09:12
- Modified on：2023/01/17 09:33
-
[J-GATE3.0] What is TradeGuard?
TradeGuard monitors orders from the trading participant before they are accepted by the exchange and automatically rejects new orders if they exceed certain ... Show Details
- No：16197
- Updated Date：2023/05/17 14:11
-
[J-GATE3.0] How to set different values of upper limits on each risk check type per login ID level.
Since all the settings are applied to all the login IDs under the same PTLG (Pre-Trade Limits Group), there are no direct functions to set different upper ... Show Details
- No：10680
- Updated Date：2021/03/17 14:13
- Modified on：2023/01/17 12:58
-
[J-GATE3.0] What is the connective destination of TradeGuard?
The address of TradeGuard launch page is provided by Exchange when a Login ID is issued. The address can be found in a CSV file in arrowface. The ad... Show Details
- No：10541
- Updated Date：2021/03/11 16:56
- Modified on：2023/01/17 08:26
1-10 of Total 58