Please contact our Application team in this website for Network Reachability Test with arrownet.
After the Network Reachability Test, you are able to confirm it from LAN address of user side by those Ping address are shown below.

You are not available for using of the overloaded test and the heartbeat monitoring constantly.

【IP address】
Production：10.13.127.128
Test：10.13.126.128　or　10.13.254.128