We accept inquiries related to network trouble 24/7.
Please note that support in English is available only from 07:00 to 18:30 on business days.
If you need an emergency response (within 24hours) during holidays or at night (18:30-7:00), please make a phone call to us in addition to email.

<Contact details>
 JPX Service Desk (arrownet support)
TEL：050-3819-1030
e-mail：arrownet_support@jpx.co.jp