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Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-550-815
*Charged Call
(*IP-phone: +81-50-3822-8900)
Email： j-gate3@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ arrowface Screen Help ]
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[Screen Help] JPX Co-Location Quote Request/Application for New/Change of Co-Lo Dedicated Connec...
[Co-Lo Dedicated Internal Connection Line] 1: Desired Start/Change Date Click Calendar button, and select the desired start/change date. Yo... Show Details
- No：926
- Updated Date：2021/09/26 09:00
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[Screen Help] List of J-GATE Dedicated TAP
1: Application for New Dedicated TAP Click to register new J-GATE dedicated TAP. 2: Export CSV Click to export the J-GATE dedicated TAP list in CS... Show Details
- No：1860
- Updated Date：2018/03/24 13:00
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[Screen Help] J-GATE Sub Participants List
1: New Sub Participants Registration Click to register new J-GATE sub participants. 2: Export CSV Click to export the J-GATE sub participants list... Show Details
- No：1858
- Updated Date：2018/10/28 09:00
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[Screen Help] ToSTNeT Virtual Server List
1: Usage Category Select the usage category. 2: System Vendor Enter the system vendor and search. 3: Trading Participant When ... Show Details
- No：910
- Updated Date：2021/09/26 09:00
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1: Contract Status Select the contract status as the search condition. Valid contract is a contract that the application is approved and the start da... Show Details
- No：907
- Updated Date：2016/09/16 09:00
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[Screen Help] Application for Patch Panel (Inter-User Connection)
1: Desired Start Click Calendar button, and select the desired start/change date. You can also enter the date directly in yyyy/mm/dd format. 2: Co... Show Details
- No：931
- Updated Date：2015/04/30 18:00
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[Screen Help] Application for Patch Panel (PTP Connection)
1: Desired Date Click Calendar button, and select the start/change desired date. You can also enter the date directly in yyyy/mm/dd format. 2: Pai... Show Details
- No：927
- Updated Date：2015/04/30 18:00
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[Screen Help] Request for arrowhead/ToSTNeT Virtual Server Connectivity Test
1: Desired Test Date Enter the desired date of connectivity test. Click Calendar button, and select the desired date. You can also enter the dat... Show Details
- No：920
- Updated Date：2021/09/26 09:00
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1: Create the application form Create the line application based on the contents of quote. In the case of new/change, fill in the blank(s) on the... Show Details
- No：911
- Updated Date：2021/01/31 09:00
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[Screen Help] Approval Waiting List
1: Update Time The date and time when an action such as Approve/Return/Disapprove was executed in the application flow. 2: Application ID ... Show Details
- No：896
- Updated Date：2019/06/02 09:00