JPX Market Innovation & Research / Japan Exchange Group
- Application & System Support > arrowface Screen Help
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
Log In
Info&News
Keyword Search
Frequently Referenced FAQ
FAQ within [ arrowface Screen Help ]
-
[Screen Help] Configuration Sheet for ToSTNeT Virtual Server (4.0)
1: Edit Click to edit the information of the virtual servers. 2: Import ToSTNeT VS Config CSV Click to register the config information by importing ... Show Details
- No：1862
- Updated Date：2024/12/22 09:00
-
[Screen Help] Configuration Sheet for arrowhead Virtual Server (4.0)
1: Edit Click to edit the information of the virtual servers. 2: Import arrowhead VS Config CSV Click to register the config information by importin... Show Details
- No：1857
- Updated Date：2024/12/22 09:00
-
[Screen Help] ToSTNeT Virtual Server List (4.0)
1: Usage Category Select the usage category. 2: System Vendor Enter the system vendor and search it. 3: Trading Participant When the login user ... Show Details
- No：1861
- Updated Date：2024/12/22 09:00
-
[Screen Help] arrowhead Virtual Server List (4.0)
1: Usage Category Select the usage category. 2: System Vendor Enter the system vendor, and search. 3: Trading Participant In the case of system ... Show Details
- No：923
- Updated Date：2024/12/22 09:00
-
[Screen Help] Quote Request/Application for New/Change of arrownet Line
[Quote] 1: Quote No. Enter the Quote Request Application ID (Quote No.), when you want to make a quote request using the quote conditions you set in th... Show Details
- No：922
- Updated Date：2025/12/21 09:00
-
[Screen Help] Application for New User ID
1: Application Type Select the application type. Issue arrowface ID (Reference only): Select this option when applying for a new arrowface user ID. It... Show Details
- No：914
- Updated Date：2025/12/21 09:00
-
[Screen Help] New Registration of arrowhead Virtual Server (4.0)
1: Application Type Select the application type. When the line holder and the virtual server holder is different, select "Service Sharing". 2: Par... Show Details
- No：902
- Updated Date：2023/12/24 09:00
-
[Screen Help] Contact and Billing Address List
1: Persons in Charge of arrowhead/ToSTNeT operation This table is shown when you have concluded the contract of arrowhead or ToSTNeT. Persons in ... Show Details
- No：913
- Updated Date：2023/07/31 19:00
-
[Screen Help] arrownet Line List
1: Contract Status Select the contract status as the search condition. Valid contract is a contract that the application is approved and the start date... Show Details
- No：906
- Updated Date：2025/09/21 09:00
-
[Screen Help] Request for Registration of Contact
1: Company Name Enter the official full name of the company. e.g.) ABC Securities Ltd. 2: Company Name (English) Enter the official full name of ... Show Details
- No：919
- Updated Date：2015/04/30 18:00
1-10 of Total 41