- Application & System Support > Application FAQ
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-550-815
*Charged Call
(*IP-phone: +81-50-3822-8900)
Email： j-gate3@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2021/10/04 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ Application FAQ ]
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What is the difference between "TSE protocol" and "FIX protocol" for ToSTNeT?
[TSE Protocol]- Proprietary protocol specified by TSE.- It is a "Query and Response" style for Order Entry.- Only TSE protocol owns following functions.1. Av... Show Details
- No：170
- Updated Date：2019/09/24 09:00
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What is the network latency from AP3 (CC1/CC2) to JPX Systems?
Approximate measurement value is as followings. - 1Gbps: 58 microseconds (CC1) / 56 microseconds (CC2) - 10Gbps: 57 microseconds (CC1) / 55 microseconds ... Show Details
- No：764
- Updated Date：2019/02/28 09:00
- Modified on：2019/11/27 11:00
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What is the difference between FLEX Standard and FLEX Full?
There are differences in the issue information that can be received and the contents of dissemination.For example, Standard disseminates High-speed Index inf... Show Details
- No：179
- Updated Date：2019/09/24 09:00
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Tell me the configuration information to use Compliance WAN via arrownet line.
Configuration information of Compliance WAN is as below, -Compliance WAN User Administrative site URL: https://cmp.target.ne.jp/mgr/index.do Destina... Show Details
- No：9192
- Updated Date：2020/08/03 09:00
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What to do to check if we make a connection confirmation to Target(as a step of TSE Business Comm...
Please confirm as the network connected to PC and make sure the Top Page of web site is properly displayed on the screen.This can be done even in the middle ... Show Details
- No：188
- Updated Date：2021/07/19 09:00
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Is Windows 10 LTSB version available on the Clearing system?
We cannot guarantee the operation on Windows 10 LTSB version in the Clearing system.Please prepare Windows 10 professional 64bit as described in the manual. Show Details
- No：11834
- Updated Date：2021/08/02 09:00
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How do I get FLEX Connection Specification/manual? Will I be notified when Specifications are upd...
It is posted and announced on MICS (Market Information Client System) site.Please ask Information Service Department for more details.Information Service Dep... Show Details
- No：5690
- Updated Date：2019/10/15 09:00
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I want to participate tests in the Production/Test Environment. Can I find the test schedule of a...
Please refer to "User Connection Test Guide for arrowhead" for the latest schedule. "User Connection Test Guide for arrowhead" is posted on the followings. ... Show Details
- No：3360
- Updated Date：2021/07/19 09:00
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How can we find "System Interface Requirements" for arrowhead?
Please see the following processes for System Interface Requirements for arrowhead.[How to search]1. Go to Target JPX site.URL: https://portal.arrowfront.jp/... Show Details
- No：3984
- Updated Date：2021/07/19 09:00
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What is the contact information for the clearing system such as JSCC and JPX Service Desk?
Please contact these desks as below -1. Application/Failure[Application] JPX Service Desk (application procedure)TEL: 0570-064-054(Navi-dial) *Charged CallEm... Show Details
- No：3977
- Updated Date：2021/08/30 09:00