- Application & System Support > Application FAQ
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
Sign In
Info&News
- 2019/12/02 09:00 The new FAQ has b...
Keyword Search
Frequently Referenced FAQ
FAQ within [ Application FAQ ]
-
What is arrowhead (Stocks) business day?
[Production]Please visit the following address on the JPX website.URL: https://www.jpx.co.jp/english/faq/others_general.html -FAQ (Others) - Trading Hours /... Show Details
- No：7409
- Updated Date：2019/11/11 09:00
-
As ASP, how to apply for J-GATE for User ID/SPC code of each Trading Participant?
You are required to apply from arrowface. However, application forms(ASP) differ depending upon common vendors or Trading Participants.For further informatio... Show Details
- No：1618
- Updated Date：2019/06/03 09:00
-
Let me know about application procedures on arrowface portal.
What's the procedure to apply for the connection to user premises through arrowface? >> Please select your user type. [Line Contra... Show Details
- No：1107
- Updated Date：2019/09/30 09:00
- ウィザードFAQ
-
What are the types of the Maximum Number of Upstream Messages for arrowhead Virtual Servers?
In arrowhead, the maximum number of upstream messages is set according to the 3 groups below. A Trading Participant should select one of the groups for each ... Show Details
- No：4364
- Updated Date：2019/09/24 09:00
-
Is there any website or a price list of usage fee for arrowhead/ToSTNeT/FLEX, information on usa...
[arrowhead/ToSTNeT (Production)]The PDF documentation of Trading Participation Fees is available at JPX website.This documentation also includes price list o... Show Details
- No：172
- Updated Date：2019/09/24 09:00
-
How can I find router configuration of connections?
You can find it at "Router Configuration Sheet" page.For operation method of arrowface, please find "arrowface Operation Manual" at top page of arrowface and... Show Details
- No：5686
- Updated Date：2019/02/28 09:00
-
What is the arrownet billing/payment scheme?
The invoice of the monthly usage fee (from the 1st of the month to the end of the month) is posted on the 5th business day of every month.The payment due dat... Show Details
- No：203
- Updated Date：2019/02/28 09:00
-
What is the difference between FLEX Standard and FLEX Full?
There are differences in the issue information that can be received and the contents of dissemination.For example, Standard disseminates High-speed Index inf... Show Details
- No：179
- Updated Date：2019/09/24 09:00
-
We want to know Overview of JPX Systems.
Please refer to JPX website which shows Overview of JPX Systems.URL:https://www.jpx.co.jp/english/systems/outline/index.html Show Details
- No：7578
- Updated Date：2019/09/30 09:00
-
How can we find J-GATE Connectivity Manual/specification?
J-GATE Connectivity Manual can be found at System Documents Site.[System Documents Site] J-GATE > Connection Specifications/Guidelines RelatedURL: https:/... Show Details
- No：4361
- Updated Date：2019/10/15 09:00