JPX Market Innovation & Research / Japan Exchange Group
- Application & System Support > arrowhead/ToSTNeT/FLEX
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
Log In
Info&News
Keyword Search
Frequently Referenced FAQ
FAQ within [ arrowhead/ToSTNeT/FLEX ]
-
[arrowhead4.0] Is it acceptable if orders are sent beyond the Sending Allowed Message Sequence Nu...
If a Virtual Server has sent messages beyond the Sending Allowed Message Sequence Number (SAMSN), arrowhead regards the exceeded messages as an Incorrect Mes... Show Details
- No：7498
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] What is Special Execution?
Even in case of not matching at prices inside executable price range, execution processing is conducted at upper/lower limit of executable price range in arr... Show Details
- No：17348
- Updated Date：2024/03/11 09:00
-
[arrowhead4.0] What are Simultaneous Orders (executions) before opening price determination for a...
If the execution is at the start of the morning and afternoon trading sessions, or when the first execution price is determined after the Trading Halt, the p... Show Details
- No：7442
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] We would like to know the specifications of arrowhead. How can we find "System Int...
It is posted at the following location on System Documents Site.[System Documents Site]System Documents > arrowhead/ToSTNeT/FLEX > Connection Specifica... Show Details
- No：3985
- Updated Date：2026/03/02 09:00
-
[arrowhead4.0] What is the set value of the Market Classification Flag/Code?
List of "Exchange/Market Classification Codes" is included in each System Interface Specifications.Please refer to the following documents.- arrowheadSystem ... Show Details
- No：7651
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] What are the times when information about Trading Halt in arrowhead will be dissem...
If there is any Trading Halt information that is deemed to have a significant impact on investment decision for investors, the information dissemination time... Show Details
- No：7580
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] How can we find "System Interface Requirements for arrowhead"?
It is posted at the following location on System Documents Site.[System Documents Site]System Documents > arrowhead/ToSTNeT/FLEX > Connection Specifica... Show Details
- No：3984
- Updated Date：2026/03/02 09:00
-
[arrowhead4.0] Are there any documents (Specifications, Requirements, guidelines, etc.) that desc...
There are descriptions on "System Interface Requirements for arrowhead" - 4.4. Notes on Test Issues.(Excerpt below)The main purpose of Test Issues is provide... Show Details
- No：7661
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] In arrowhead/ToSTNeT, when Trading Halt occurs at 2:50pm and Trading Halt is relea...
Taking the trading hours at TSE as an example.For arrowhead, the Trading Halt Information at 2:50pm is disseminated with ST tag, but the release information ... Show Details
- No：7582
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] Are there any cases where large value executions of ToSTNeT trading do not dissemi...
FLEX does not disseminate information on trading whose trading value is JPY 5 billion or higher in Single-Issue Trading.It will be posted on the JPX website ... Show Details
- No：7584
- Updated Date：2025/01/27 09:00
1-10 of Total 141