- Application & System Support > Clearing > Test Environment > Please tell us about the weekday test schedule for Clearing Systems.
Application & System Support
Contacts for JPX Service Desk
Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE
Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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Please tell us about the weekday test schedule for Clearing Systems.
Please tell us about the weekday test schedule for Clearing Systems.
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Answer
Regarding the weekday test schedule for Clearing Systems, please refer to the attached files.
In principle, the weekday test schedule for Clearing Systems is updated at the end of every month, and the update will be informed by email to "Persons in Charge of Test Environment system operation (JSCC)" registered on arrowface.
The JPX Service Desk (Clearing) conducts the injection of dummy trades in the Test Environment for the Listed Cash Product and the Listed Derivatives Clearing System.
- Please send an order of test trades to JPX Service Desk (Clearing) before 15:00 JST on the previous business day of your desired date.
- In principle, we will conduct the trades injection on the morning of your desired date.
- The time limit for Give-up instruction is 17:30 JST.
- Take-up requests will be accepted during the open hours on the day.
- Please refrain from connecting to the system on "CLOSED" days.
※From August 2025, the injection of dummy trades in the Listed Cash Product Clearing will also be conducted by the JPX Service Desk (Clearing) in the same way as the Listed Derivatives Clearing System. If you have any requests, please contact us at the e-mail address below.
【Contact Information】
JPX Service Desk (Clearing)
Open Hours : 9:00-17:00 on business days
TEL : +81-50-3819-1076
E-mail : servicedesk_clearing@jpx.co.jp