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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 1857
  • Updated Date : 2024/03/24 09:00
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[Screen Help] Configuration Sheet for arrowhead Virtual Server (4.0)

[Screen Help] Configuration Sheet for arrowhead Virtual Server (4.0)
Category : 

Answer

 
1: Edit
Click to edit the information of the virtual servers.
 
2: Import arrowhead VS Config CSV
Click to register the config information by importing the CSV file. Up to 5000 items can be registered at a time.
*Please refer to the arrowface operation manual for the CSV format.
 
3: Export CSV
Click to export the arrowhead config information in CSV format.
 
4: Company Name (Trading Participant/Sharing System Vendor)
The company name of the login user or the shared system vendor.
 
5: System Category
Select the classification of system.
 
6: Name of System
Enter the system in use.
e.g.) XX trading system, XX trade system, auction, trade Ita, etc.
 
7: System Vendor
When using a system vendor, enter the company name. If in-house development, please enter "In-House Development".
 
8: Communication Management Program
Enter the program name of the protocol for transmission.
 
 
9: Address of Installation site of Virtual Server
Enter the address, building name and floor of the installation site of the virtual servers.
Note: The address must be the same between the lines with the same line ID.
 
10: Line Owner
If you wish to allocate another new shared system vendor on a virtual server that already allocated with other shared system vendor, please select a shared system vendor you wish to add.
Note: If you wish to apply the application for allocating multiple shared system vendor on a virtual server, please refer to arrowface Operation Manual.
 
11: Given arrownet Line ID + SP Line ID of Current Line
Select the line ID which the virtual server connects to.
*If the selected line is redundant, the pair line ID will be shown in the field "Given arrownet Line ID + SP Line ID of Standby Line".
 
 
12: Virtual Server IP Address
Select an IP address from drop-down list to configure for the virtual server.
 
13: Virtual Server Port No.
Enter Virtual Server Port No. within the range of 10001 to 65000.
It is also possible to assign a Port No. automatically by clicking "Automatic assignment".
"Automatic assignment" allocates unique Port No. in ascending order for each User LAN and Virtual Server type (Order-Notice, Query, Drop-Copy).
*Please refer to "Duplicate Check Range of Virtual Server Port Number and Automatic assignment" below.
*The results of automatic assignment do not guarantee compatibility with the user's ordering environment, but are provided as an aid in entering application information.
*Please check the automatic assignment results by user's responsibility before applying for the Virtual Server.
 
14: TSE Side IP Address
From the drop-down list, select TSE side IP address which the virtual server connects to.
It is also possible to assign TSE side IP address automatically by clicking "IP Automatic assignment".
*TSE side IP address varies depending on the virtual server type (Order-Notice, Query, Drop-Copy).
*Based on the entered information, TSE side port number specified in the System Interface Requirements for arrowhead will be automatically assigned. However, when registering using CSV, the TSE side port number is require to be specified.
*This is a mandatory item. When performing CSV import, please enter both "TSE Side IP Address" and "TSE Side Port No.".
*Please refer to "Automatic IP address assignment by TSE side" below.
*The results of automatic assignment do not guarantee compatibility with the user's ordering environment, but are provided as an aid in entering application information.
*Please check the automatic assignment results by user's responsibility before applying for the Virtual Server.
 
15: Group ID
This is an optional item. For using a function that instruct to suspend/cancel Orders by Virtual Server group, specify last 2 alphanumeric of the virtual server group ID.
The first 4 alphanumeric of the ID are automatically created.
*Group ID can't contain O (capital letter), o (lower case), I (capital letter of i) and l (lower case of L).
 
 
16: Sending Number Group
Select the available sending number of messages (Order-Notice) from the virtual server.
 
17: Authority of VS Management
The authority to utilize the Order Suspension/Cancellation Instruction (Kill Switch).
Select "Yes" or "No" for Order-Notice virtual servers and Copy-Notice virtual servers.
 
18: Use of COD
Select whether to utilize the Cancel on Disconnect functions.
 
19: Desired Date
Click Calendar button, and select the desired date want to start/change. You can also enter the date directly in yyyy/mm/dd format.
Enter up Scheduled start Date of use of Additional/Change Virtual Server for "Desired Date".
*Desired Date must be specified on a TSE business day at least after 4 business days from your application submission date (submission date itself is not included).
*For Test systems, please specify Friday at least after 4 business days from your application submission date (submission date itself is not included). (If the application cannot be approved by 4 business days before your desired configuration reflection date in the system on JPX Service Desk, we may not be able to meet your desired schedule).
System reflection works are generally conducted by JPX Service Desk on Thursday for the test systems. Therefore, depending on the date of submission, it could possibly take more than 4 business days for data to be reflected on the system due to the factors such as holidays (Your desired configuration details will be reflected to the system on the next business day of Desired Date of Work Operation by JPX).
Please contact JPX Service Desk (arrowhead/ToSTNeT) if Thursday or Friday is a national holiday.
*The date of system reflection work operation may be different before go-live of arrowhead4.0. The actual work operation date will be notified separately.
*Only one desired date can be requested in the same application per one-time submission.
 
20: Method of Obtaining Notices during VS errors
Select the method of obtaining the notices during virtual server errors. If you have two or more methods, select the main method.
If the type of the virtual server is "Query" or "Drop Copy", select "-".
 
 
21: STP Account Number
Enter the 8 digit number (halfwidth) [(LLT code 5 digits)+(3 optional digits)] of STP account.
 
22: STP Type
Select the STP type.
 
23: LLT Category
Select the category of Low Latency Trading for each virtual server.
 
24: LLT Code
When LLT Category is "Only" or "Share", enter the 5 digits registration numbers (halfwidth) of Persons conducting Low Latency Trading. If there are multiple users, enter the Main user's registration number.
 
25: LLT Code 2 - LLT Code 10
When LLT Category is "Share", enter the 5 digits registration numbers (halfwidth) of Persons conducting Low Latency Trading.
 
 
26: Save
Click to save the entered data.
 
27: Desired date of work operation by JPX
Enter for arrowhead Virtual Server (Production systems) Additional/Change application.
Click Calendar button and select Desired date of work operation by JPX. You can also enter the date directly in yyyy/mm/dd format.
*Please specify Wednesday or Friday (or previous business day if it is a holiday, etc.) at least after 3 business days from your application submission date (submission date itself is not included) as Desired date of work operation by JPX (Production systems).
*Please specify Thursday (please contact us if it is a holiday) at least after 3 business days from your application submission date (submission date itself is not included) as Desired date of work operation by JPX (Test systems).
*The date of work operation by JPX may be different before go-live of arrowhead4.0. The actual work operation date will be notified separately.
However, it may take more days than usual in the following cases.
- If it is a Sharing application or required to apply on behalf of applicants by JPX Service Desk (it may take about 3 business days than usual).
- If the application cannot be approved due to other reasons such as incomplete information.
 
 
*Duplicate Check Range of Virtual Server Port Number and Automatic assignment
1. Duplicate check
a. User LAN IP address (10.xxx.yyy.0/24) and port number cannot be duplicated, but this restriction is per system and environment.
b. It is possible to reuse discarded and removed user LAN address and port numbers, but if the user LAN address and port number is less than 2 months after removing, it may not be approved for operational purposes.
 
2. Automatic assignment of Virtual Server port numbers
a. Port numbers are assigned on user LAN addresses unit. The range of port numbers for each Virtual Server type at the time of automatic assignment is as follows.
Ⅰ. For arrowhead Order/Notice: 10001 to 30000
Ⅱ. For arrowhead Query: 30001 to 40000
Ⅲ. For arrowhead Drop-Copy: 40001 to 50000
b. Each User LAN address is automatically entered in ascending order within the range described in the previous section by clicking "Automatic assignment".
c. When you click the "Automatic assignment", only entries that have not entered are subject to automatic allocates, so if it has already been entered manually, etc., it will not be rewritten in the automatic assignment.
d. Once the value has been automatically allocated or manually entered, it will not be assigned in automatic assignment even after the port number in question has been removed.
 
 
*Automatic assignment of TSE side IP Address
The IP addresses will be evenly distributed within the same application, and in the case of any surplus will be allocated to the IP address with fewest settings for each trading participant, Virtual Server type, and exchange.
1. If the number of Virtual Servers is a multiple of the number of Load Balancing Devices, the IP addresses will be equally allocated.
2. If the number of Virtual Servers is less than the number of Load Balancing Devices, they will be allocated one by one in order of the least number of settings per trading participant. If the number of Virtual Servers and Load Balancing Devices are equal, priority will be given to the one with a larger fourth (or third) octet of the IP address.
3. If the number of Virtual Servers exceeds the number of Load Balancing Devices and is not a multiple of the number of Load Balancing Devices, and the number of Virtual Servers is less than the number of Load Balancing Devices after equal allocation, one Virtual Server will be allocated in order of the least settings for trading participants, Virtual Server types, and exchange units. If the number of Virtual Servers and Load Balancing Devices are equal, priority will be given to the one with a larger fourth (or third) octet of the IP address.