JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 5360
  • Updated Date : 2019/07/22 09:00
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What type of configuration will be required when I prepare for a new Clearing System terminal?

What type of configuration will be required when I prepare for a new Clearing System terminal?
Category : 

Answer

The configurations as to Web browser (Internet Explorer 11) are required to be changed.

<Setup to use SSO>
For the setup, please take designated procedures described in "1-2 Pre-Settings" of "SSO Portal User Manual" listed on Target-JSCC Site.
However, different settings may be required depending on DNS configuration and network structure at your site.
Please also refer to "別添6ネットワーク設定等の事前確認手順書" of "システム管理担当者マニュアル (available only in Japanese)".

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