JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 5360
  • Updated Date : 2022/06/20 09:00
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What type of configuration will be required when I prepare for a new Clearing System terminal?

What type of configuration will be required when I prepare for a new Clearing System terminal?
Category : 

Answer

The configurations as to Web browser (Chromium version of Microsoft Edge) are required to be changed.

<Setup to use SSO>
For the setup, please take designated procedures described in "1-2 Pre-Settings" of "SSO Portal User Manual" listed on Target-JSCC Site (URL: https://portal.arrowfront.jp/target/x/jscpss/webportal/top.html ).

However, different settings may be required depending on DNS configuration and network structure at your site.
Please also refer to "Appendix3.Network Configuration Pre-Check Procedures for SSOPortal" of "System Administrator's Guide (System Documents Site URL: https://faqsd.jpx.co.jp/faq/show/8540?site_domain=en_system_documents )".

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